Team

Susan Burton

Susan Burton

Medical Biller

Susan has been with Northern Vision Eye Care for nine years as one of our Medical Billers. When she’s away from the office, she loves to spend time with her four grandchildren.

Russ Kelm

Russ Kelm

Lead Ophthalmic Technician

Russ has been with Northern Vision Eye Care for 11 years and is our Lead Ophthalmic technician. He has been in the eye business for over 22 years. Russ is a father of eight and grandfather of four. He served in the military for 20 years and is also a Freemason. Russ is our King of Recycling and enjoys reading in his spare time.

Melissa Pratt

Melissa Pratt

Check-Out/Surgery Coordinator

Melissa is originally from Indiana and moved to Traverse City in 1991. She has been working in the optical industry for 17 years in many different positions. Here at NVEC she works our check out and is our surgery coordinator. Melissa is married with two children and has recently become an empty nester. In her free time, she likes to read, cook and occasionally revisit her cosmetology background.

Mykel Smith

Mykel Smith

Optician

Mykel comes to us with over 20 years of optical dispensing experience. He enjoys finding the perfect frame for every face. Mykel is passionate about educating patients with his knowledge of lens and lens option. He will help with both comfort and function. He was born and raised in Alpena, relocated to Traverse City were he can enjoy all that Northern Michigan has to offer while being close to family.

Pam Weaver

Pam Weaver

Check-Out/Scheduling

Pam moved from St. Clair Shores, MI to Traverse City in April 2006. She has been with NVEC since May 2011. Pam works part time as one of our check-out receptionists. In her spare time, she helps her husband with his on-line business. Pam enjoys going to the T.C. Beach Bums games, sight-seeing in Northern MI, bargain shopping, and spends quality time with her husband and two cats.